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Extension Administrative Professionals Series

  • July 14, 2021 - July 28, 2021

Description

As an administrative professional you are at the heart of our organization. Like most professionals, you probably have many items on your to-do list and limited time to get them all accomplished. Extension is offering a professional development opportunity exclusive to you. The Extension Administrative Professionals Series will focus on 3 core areas including the power of a positive mindset and how to leverage it, boosting customers’ perceived value, and managing multiple tasks simultaneously.
Trade tips, tricks, and tools weekly with others who understand the whirlwind. Most importantly, walk away feeling motivated to take control of the day with a fresh perspective. It’s encouraged to participate in all 3 sessions to receive the most impact from the series. 

All sessions run from 9:00 am until 10:30 am

July 14: Positive Mindsets - : The power of a positive mindset is more than just a cliché, it’s a scientifically-proven approach to boosting confidence, improving your mood, and even reducing physical and emotional conditions caused by stress. This workshop will focus on recognizing how to leverage a positive mindset through practical behaviors.

July 22: Customer Service - A company’s most vital asset is its customers. Without them, we would not and could not exist in business. When you satisfy your customers, they not only help you grow by continuing to do business with you, but recommend you to friends and associates. If your customers are happy, they tend to be loyal. And if they’re loyal they not only buy more, they refer other customers. Customer service is all about the customer’s perception. You have to do more than just get the job done. You must deliver on all things, big and small, that affect the relationship with your customers.

July 28: Time Management - A company’s most vital asset is its customers. Without them, we would not and could not exist in business. When you satisfy your customers, they not only help you grow by continuing to do business with you, but recommend you to friends and associates. If your customers are happy, they tend to be loyal. And if they’re loyal they not only buy more, they refer other customers. Customer service is all about the customer’s perception. You have to do more than just get the job done. You must deliver on all things, big and small, that affect the relationship with your customers.

Cost: Free

Contact: Bryana Larimer, [email protected], 573-882-2860

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